Terms of Service

Last Updated: [Date]

Welcome to [Your Business Name]. By accessing or purchasing from [yourwebsite.com], you agree to the following Terms of Service. Please read them carefully before using our website or placing an order.

1. Overview

These Terms apply to all users of this website, including browsers, customers, and subscribers. By visiting our site or making a purchase, you agree to be bound by these Terms.

2. Online Store Terms

You must be at least 16 years old or have legal parental consent to use this site.
You may not use our candles or products for any illegal or unauthorised purpose.

3. Product Information

We take care to display our products accurately, including scent descriptions, imagery, and pricing. However:

  • Colours may vary slightly due to screen differences

  • All candles are hand-poured and may have natural variations

We reserve the right to discontinue products or update collections without notice.

4. Pricing & Payment

All prices are listed in [Currency] and include/exclude tax as stated.
We accept payments through secure third-party processors (Stripe, PayPal, etc.).
Once an order is placed, payment is required in full.

5. Shipping & Delivery

Shipping times are estimates and may vary due to carrier delays or peak periods.
Customers are responsible for providing accurate delivery addresses.
We are not liable for parcels lost due to incorrect information.

For full details, please refer to our Shipping Policy (if available).

6. Returns & Refunds

Due to the nature of our products, we only accept returns for unused, unopened items in their original packaging, within [X days] of delivery.

We do not accept returns for candles that have been lit or used.

If a product arrives damaged, please contact us at [Contact Email] with photos, and we will be happy to assist.

7. Candle Safety & Use

By purchasing, you agree to follow proper candle care and safety guidelines:

  • Never leave a burning candle unattended

  • Keep away from children, pets, and flammable materials

  • Trim the wick before each use

We are not responsible for misuse of products.

8. Intellectual Property

All content on this site — including text, imagery, branding, and product descriptions — is the property of [Your Business Name] and may not be copied or used without permission.

9. Limitation of Liability

To the fullest extent permitted by law, [Your Business Name] is not liable for any:

  • Indirect, incidental, or consequential damages

  • Injury or loss arising from the use of our website or products

10. Privacy

Your use of our site is also governed by our Privacy Policy.
By using our site, you consent to the collection and use of information as outlined in that policy.

11. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be posted on this page with an updated date. Continued use of the website signifies acceptance of any changes.

12. Contact Information

For any questions about these Terms, please contact us:

[Your Business Name]
Email: [Contact Email]
Website: [Your Website URL]