Privacy Policy

Last Updated: [Date]

This Privacy Policy explains how [Your Business Name] (“we”, “us”, or “our”) collects, uses, and protects your personal information when you visit [yourwebsite.com], make a purchase, or interact with our services.

1. Information We Collect

We collect information to provide a seamless shopping experience. This may include:

Information You Provide Directly

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment details (processed securely via our payment providers)

Automatically Collected Information

When you browse our site, we may collect:

  • IP address

  • Browser type & device information

  • Website usage (pages visited, time spent, clicks)

We use cookies to personalise your experience and improve site performance. You can disable cookies through your browser settings.

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and customer support updates

  • Manage your account (if applicable)

  • Improve our website, products, and services

  • Send marketing emails (only if you opt in)

We do not sell or rent your personal information.

3. Sharing Your Information

We only share essential information with trusted third-party services to operate our business, such as:

  • Payment processors (Stripe, PayPal, etc.)

  • Delivery couriers (Royal Mail, DHL, etc.)

  • Email marketing platforms (if subscribed)

These partners are required to protect your data and use it only for agreed purposes.

4. Email & Marketing Preferences

If you join our mailing list, you may receive updates about new scents, limited releases, or offers. You can unsubscribe at any time by clicking “unsubscribe” at the bottom of any email.

5. Data Protection & Security

We take appropriate measures to safeguard your information, including encrypted payment processing and secure hosting.
While no method is 100% secure, we strive to protect your data with the highest standards.

6. Your Rights (Under GDPR / UK Data Protection)

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates

  • Request deletion of your data (unless required for legal or order fulfilment)

  • Withdraw consent for marketing communications

To exercise these rights, please contact us at [Contact Email].

7. Age Policy

Our website is not intended for individuals under 16. We do not knowingly collect data from children.

8. Changes to This Policy

We may update this Privacy Policy occasionally. The “Last Updated” date at the top reflects the most recent revision. We encourage you to review it regularly.

9. Contact Us

For any questions regarding this policy or your data, please contact us:

[Your Business Name]
Email: [Contact Email]
Website: [Your Website URL]
Registered Address: [Business Address if applicable]